---
title: How do I add funds to my account?
description: Still Need Help?  Send us a support ticket or chat with us.  
---

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# How do I add funds to my account?

#### In order to make a add funds to your account you will need to login to the customer portal.  Currently payments will not be taken over the phone. 

1. Login to the [customer portal](https://sitestar.mybillsystem.com/ManagedPortal/Account/Login).  If you do not have a login [submit a ticket](https://support.sitestar.net/kb-tickets/new?hsLang=en) to request an email be sent to you to create your login.
2. Once you are logged in you will see Summary on the right and your balance will be listed directly below that.
3. Under the account balance you will see a link to add funds.  
   [![balanceaddfunds](https://support.sitestar.net/hs-fs/hubfs/balanceaddfunds.png?width=447&name=balanceaddfunds.png)](https://support.sitestar.net/hubfs/balanceaddfunds.png?hsLang=en)
4. You can then add funds using your default payment method.  
   ![addfunds](https://support.sitestar.net/hs-fs/hubfs/addfunds.png?width=481&name=addfunds.png)
5. If you do not have a default payment on file you will need to [add a payment method](https://support.sitestar.net/update-payment?hsLang=en). 
6. If you do not wish to keep the information on file you can remove it after you add the funds.
7. If you do not remove the payment information you account will be switched to automatic payments.

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